Giving your customers more options

Card Payments

Why use card collections?

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Offering your customers the option to pay by credit or debit card as well as Direct Debit is all about matching the right payment channel to the right kind of product and customer experience.

We are able to provide you with a comprehensive omnichannel reporting suite covering all your customer payments, be it online, in app, by phone or face to face. Instead of managing multiple contracts, platforms and supplier relationships, all your payment collections services and data will be in one place, available for you to audit and analyse, whether you are using kiosk or software methods.

payments online
50% of all payments for products and services today are now online, and new regulations regarding open banking have made it even easier for customers to pay digitally.

How We Work With You

We take a personal approach to our service and will allocate a dedicated account manager to walk you through the process. We’ll make sure you understand exactly how the software functions and how the card payments system will integrate with your business.

We are able to present a more cost-effective offering to businesses by taking the sponsorship of a MID ourselves and leveraging out the costs across the many SMEs we serve. London & Zurich are “acquirer agnostic”, and our payment ecosystem is limitless, so you can be with any bank and our systems will be able to successfully process all your transactions.

We are also PCI:DSS Level 1 compliant – the highest level of card data security. This removes the pressure on you to implement it on systems yourself, although you will have to self-certify your PCI compliance as the merchant to the regulator.

If you want the omnichannel reporting facility, you will need to source new hardware (handsets) through us, but otherwise you are free to hire or purchase your own.

If you want to look deeper into how the central reporting suite works and what it can do for your company, we can offer a consultancy session drawing on our years of experience of dealing with all kinds of transactions on a daily basis.

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If you would like to speak to us about the services that we provide, arrange a meeting with one of our team.

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London & Zurich support businesses across a number of sectors.

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Frequently Asked Questions

Yes, our payment gateway is PCI:DSS Level 1 compliant, but you’ll still have a responsibility towards PCI. Don’t be concerned - we can take you through the process of self-submission.
We can sponsor you with one as part of our service, when setting up your merchant account. There are not too many hoops to jump through.
This is a type of bank account, created under an agreement between you and a merchant acquiring bank, that enables businesses to accept payments by credit or debit cards, and needs to be set up before you can start transactions. It’s an account that accepts the funds before they can be transferred to your business account.
This depends on the risk associated with the transaction and the date of fulfilment, but as a general guide the standard offering is 7 days after the date of transaction.
The short answer is yes, but the duration of the contract is much more flexible than many other payment facilitators on the market. Typically, our competitors offer 3-year contracts, but our standard term is 1 year and then our payment gateway operates on a 30-day rolling contract thereafter.
We can set up a merchant account in 48 hours, and the payment gateway is ready to go at any time. We also have chip & pin/contactless handsets in stock, and can arrange replacements within 24 hours, so the rest is up to you.

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Serious about security

We take our responsibility of our client's security very seriously, and make it our top priority.

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