Knowledge Hub & Support Bot

New Support Tools

New support tools are here!

When you have a question about your Direct Debit portal and need a quick answer, our support bot is here to help.

We’ve also introduced a knowledge hub containing lots of helpful guides and information which you can access from our portal or via the support bot.

Our support bot makes it easy for you to find answers to your questions and solutions to your challenges:

  • Faster help, resolving your queries quicker
  • Direct answers to commonly asked questions
  • Articles are available 24/7 through the chat feature

Our video below shows how easy it is to find the information you need:

There are currently over 20 articles featured and with more being added every week, our new knowledge hub will help you use the L&Z portal in the best way possible.

And if you still have a question, you can also raise a support ticket directly, enabling you to save time and get on with what’s important to your business.