Direct Debit is a way for you to receive regular payments from your clients or customers simply and efficiently, saving both you and them time and hassle. You won’t need to chase a late payment ever again.
If you want control over your regular payment collections, and therefore your cash flow, then Direct Debit is the answer. It gives you the ability, with your customer’s permission, to access their bank account and collect the amount due on the date when it should be paid.
You’ll be able to get on with what you do best – running your business and providing your service – knowing that payments will arrive exactly when they should.
How we work with you?
Customer service is a big priority for us. We’re bucking the trend for chat-bots and online forms, and our sales and support teams are always at the other end of a phone during office hours. We know that a personal approach leads to closer relationships and better outcomes.
We have designed our services to take the hassle out of Direct Debit management. Customers can instruct a Direct Debit via an online form, over the phone, using a mobile app or even traditional paper methods.
In turn, you can manage your transactions through our secure online portal, file uploads or an API. We can create profiles on our system for every customer, each with their own unique reference number, so you can easily track their payments.
Then you only need to add the collection details and the Direct Debit is set up, ready to start processing as agreed. You’ll have access to the secure online portal 24/7, so you will never lose touch with your collections.
All new clients get online training in how to use the system and how to make the most of the scheme. A member of our support team will walk you through the entire process and answer any questions you might have.
We want to help you to find clarity and reliability with your revenue – give us a call or drop us a line and we’ll be happy to set up a meeting.
Frequently Asked Questions
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