Direct Debit Online Sign Up Form

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What is the OSU form?

Our new Online Sign Up form offers the simplest, fastest and most effective method of getting new customers signed up to your Direct Direct payments scheme. Instead of setting up over the phone or by post, you can send a link for customers to complete it online.

This form can also be customised with your logo and theme, and embedded into your website to simplify your customer journey.

Access to the Online Sign Up form costs £4.99 per month. It’s easy to set up – to get started click here

OSU Form Example

Set up Direct Debits online

The OSU form makes it easy to set up new Direct Debit customers. Just send your customers the form (left), and when they complete it they're automatically added to your Direct Debits portal.

Start using the OSU form

Sign up here

It’s easy to get set up. Just complete our form and the OSU form will be added to your account.

To complete the form and start using the OSU form, click here.

Frequently Asked Questions

Once you have added the Online Sign Up form to your account, we will provide you with an Online Sign Up form URL. From there, you will need to add "&d=" followed by the customer reference number you want to be pulled into your DD portal, into the OSU form URL. For example: www.(online signup form link)&d=ref1234567.
You can do this manually by adding the additional characters to the URL and then sending it to customers one at a time for completion.
If you want to embed the OSU form on your website, and pull the DDI Reference Numbers into your DD portal via an API, you will need to pull the DDI Reference Number into the URL before the related page loads. You may need the help of a developer if you do not have sufficient skills and access to your website to achieve this.
If you would like more details on setting the DDI Reference Number on an embedded OSU form, please contact