Working with your sector

Charities

The charitable giving sector is more competitive than ever and it’s important to ensure your donors can give to their chosen cause quickly, easily and securely.

Whether you’re setting up regular, annual or one-off donations by phone, face-to-face or through online forms, we can bring faster collections and improved cash flow. We can offer favourable rates to registered charities and provide hands-on training for your teams so you can get the most out of our online platform and easy donor sign-up process.

donations
Keeping regular donations coming in is vital to the lifeblood of a charity. Our technology helps you to maintain a close relationship with your supporters.

How we work with you

We understand most charity work operates on a voluntary basis and your organisation relies on the goodwill of people giving up their time to help.

We want to make it easy for your staff to register new donors and will equip them with training and support to ensure the signing-up process is as simple as possible. Our system also enables you to pause regular payments if a donor wishes to pause donations. You can still keep the authority to collect, making it much easier for you and them when they can donate again.

We know that the business of collections is not one size fits all. Most of your donations might be regular and recurring, but you might take larger donations annually, add membership charges or there might be surges of one-off payments around particular campaigns. Whatever your situation, we’re here to help.

01

Favourable rate

We acknowledge our corporate and social responsibilities. We offer free training and have tailored our charges to charitable causes accordingly.

02

Easy sign-up

Signing up a donor to your charity should be as easy as possible. We’ll walk you through every step of our simple, straightforward process.

03

Payment holidays

The last thing you want is to lose a regular donor. If people need to stop payments, our system makes it easy for them to return later.

04

Tailored systems

No two organisations are alike and we will make sure our software and facilities fit perfectly with your systems and suit your needs.

Easier than ever

Setting up payment services through London & Zurich means that, as well as receiving donations in a fast and timely manner, you can enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

We place a lot of weight on our personal approach to customer service and the smooth running of your payment collections is our priority. Building great relationships with our clients is important and we’re always at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.

Need more information?

Arrange a meeting

If you would like to speak to us about the services that we provide, arrange a meeting with one of our team.

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Serious about security

We take our responsibility of our client's security very seriously, and make it our top priority.

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