Public Sector

We have over two decades’ experience in the customer payments sector and a partnership with a leading global software company. Our heritage and backing give us the credibility you need in a payment provider.

We are proud to work with one of the largest public sector contractors in this space, specialising in collections for local councils. We are familiar with handling recurring sums at scale, as well as varying, annual and one-off payments, and can bring a range of benefits to your organisation through our comprehensive and easy-to-use software.

How We Work With You

Whether you are a large metropolitan authority or a diverse rural constituency, collecting payments is important to maintaining your services, and ease of payment will be a key factor with your public.

We know what one size does not fit all, and can provide a Direct Debit and card payment solution that suits your needs and resources, whatever the size of your remit.

Cashless payments are used across a whole spectrum of public sector activity: taxes, utilities, rents, fines, hire fees, car parks, leisure centres and more. Our online platforms offer great functionality and data visibility, so you will be able to track, monitor, sort and manage all your receipts from a range of payment channels.

We take a personal approach to business, and a member of our support team will always be at the other end of the phone should you have any queries or issues. Customer service is important to us and we are happy to provide training for your staff to get the most out of our systems and software. Integrating into public sector platforms can sometimes be problematic, but our efficient integrations and API team will be able to help you every step of the way.

Make sure your Direct Debit and card payments are managed by a credible supplier.

Setting up Direct Debit and card payment services through London & Zurich means, as well as receiving monies quickly and on time, you enjoy all the other benefits of our service.

Our security measures ensure all your data and transactions will be safe – we operate a secure portal, firewall, segregation of SUNs and funds, UK-based dual-located servers, and our systems are certified PCI:DSS Level 1 compliant. Of course, there are also the precautions at our offices: intruder detection and prevention systems, CCTV, no entry to our offices without a photo ID, and a clear desk policy to completely prevent physical data breach.

We are a Bacs Approved Bureau, FCA accredited, and are consultants at the Bacs affiliates meetings. We are happy to be involved in decision making and policy development in the payment gateway industry, and accordingly we take our obligations very seriously.

The smooth running of your payment collections is our priority, and your questions, problems and concerns matter to us. We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.