Working with your sector

Public Sector

We have over two decades’ experience in the customer payments sector and a partnership with a leading global software company. Our heritage and backing give us the credibility you need in a payment provider.

Working with many public sector organisations, we are familiar with handling recurring sums at scale, as well as varying, annual and one-off payments, and can bring a range of benefits to your organisation through our comprehensive and easy-to-use software.

online portal
We know that transparency is vital in the public sector. Our online portal and central reporting suite raise the bar for payment tracking and data visibility.

How we work with you

Whether you are a large metropolitan authority or a diverse rural constituency, collecting payments is important to maintaining your services, and ease of payment will be a key factor.

We know what one size does not fit all, and can provide a Direct Debit and card payment solution that suits your needs and resources, whatever your size.

Cashless payments are used across a whole spectrum of public sector activity: taxes, utilities, rents, fines, hire fees, car parks, leisure centres and more. Our online platforms offer great functionality and data visibility, so you will be able to track, monitor, sort and manage all your receipts from a range of payment channels.

We take a personal approach to business, and a member of our support team will always be at the other end of the phone should you have any queries or issues. Customer service is important to us and we are happy to provide training for your staff to get the most out of our systems and software. Our efficient integrations will also enable you to integrate into public sector platforms and our API team will be able to help you every step of the way.

01

Security

As a Bacs Approved Bureau, we adhere to GDPR rules in managing all data, hold Cyber Essentials Plus certification an use measures like Multi-Factor Authentication (MFA) to keep payment data safe.

02

Credibility

Our history and experience in the customer payments sector, plus our connection to a world-leading software firm, makes us a solid choice for your payments.

03

Software integration

No matter what kind of infrastructure you have, or which financial software you use, we will work with you on your integration.

04

Transparency

Our online platform delivers clear reports on all data, showing collections made through every payment channel in one place for fast, effective audits.

It’s never been easier

Setting up Direct Debit and card payment services through London & Zurich means, as well as receiving monies quickly and on time, you enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.

Need more information?

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If you would like to speak to us about the services that we provide, arrange a meeting with one of our team.

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Serious about security

We take our responsibility of our client's security very seriously, and make it our top priority.

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