Case study : Tax Assist Accountants
Supporting growth across a national accountancy network
TaxAssist Accountants is one of the UK’s leading accountancy franchise networks, providing professional accounting services to small businesses through hundreds of locally owned offices. Since partnering with London & Zurich in 2007, the network has expanded significantly, growing to more than 300 offices and serving over 70,000 clients nationwide. To support this growth, TaxAssist required a scalable payment solution capable of meeting the needs of both the franchisor and its franchisees.
The challenge
Finding a scalable solution for franchise fee collection
As the franchise network expanded, TaxAssist recognised that franchisees needed to focus on advising clients and growing their businesses rather than chasing payments and managing administration. Traditional banking providers were unable to offer a suitable solution, leaving the organisation searching for a Direct Debit platform that could support recurring fee collection across a large and growing network while remaining simple for franchisees to use.
Tax Assist Accountants “The attitude of the senior players at London & Zurich was both welcoming and refreshing.”
The solution
A tailored Direct Debit platform for franchisors and franchisees
London & Zurich worked closely with TaxAssist Accountants to deliver a bespoke Direct Debit solution designed around its franchise model. Through a secure cloud-based portal, franchisees gained individual access to a branded payment platform that enabled them to collect fees from clients while automatically managing franchise payments to TaxAssist. The multi-tiered system streamlined payment collection across the entire network, providing a secure, efficient, and scalable way to manage recurring revenue.
The outcome
Greater efficiency, predictable cash flow
The Direct Debit platform has helped both TaxAssist and its franchisees improve cash flow visibility, reduce administrative workloads, and minimise the need to chase payments. Franchisees can offer flexible payment options to their clients while benefiting from more predictable revenue and stronger customer relationships. For TaxAssist, automated franchise fee collection has freed management teams to focus on supporting network growth and enhancing services.
As the franchise network continues to expand, London & Zurich remains a trusted strategic partner, providing the scalability, reliability, and ongoing support needed to accommodate increasing demand and support TaxAssist’s long-term growth ambitions.
Tax Assist Accountants “We can depend absolutely upon London & Zurich working with us so that the Direct Debit platform readily accommodates the increased demand from us. London & Zurich is a strategic partner rather than simply a member of the supply chain.”
Ready to make Direct Debit work harder for your business?
London & Zurich offers a tailored, dependable solution to help your money reach your bank quickly. Talk to us today about our Direct Debit services. No pressure, no jargon – just expert advice from a team that genuinely cares about getting your payments right.
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