Switching from Fastpay to London & Zurich
Make the switch today
Talk to one of our Direct Debit specialists today. We’ll answer your questions, walk you through the process,
and make sure switching to London & Zurich is as straightforward as it should be.
Your business has moved on, but has your Direct Debit provider?
FastPay has been around for a long time. But longevity isn’t the same as progress. If your platform feels like it’s lagging behind – limited reporting, clunky workflows, integrations that don’t quite fit – you’re probably right.
London & Zurich has invested heavily in building a portal that actually works the way modern businesses do. Intuitive dashboards, clean mandate management, real-time collection visibility and integrations that connect seamlessly with the tools you already use.
And behind all of that? A team of Direct Debit specialists who pick up the phone. You’ll have a named account manager from day one – someone who understands your setup, tracks your account and is genuinely invested in making your collections run smoothly.
Better technology. Better people. That’s the upgrade.
A portal built for today’s businesses
Our platform is modern, intuitive and easy to learn. Whether you’re managing mandates, reviewing collection reports or onboarding new customers, everything is where you’d expect it to be. Your team will be confident using it from day one – no training courses required.
Integrations that fit your workflow
Connect directly with the tools your business already relies on. Our integrations are built to reduce admin and keep your data accurate across systems – so your collections work with your business, not against it.
Specialist knowledge, on call
Direct Debit is all we do. That means every person on our team has deep, specialist knowledge – not a broad overview of payments in general. When you have a question, you get a real answer, from someone who genuinely knows.
Compliance that keeps pace with the rules
We stay on top of every Bacs rule change and FCA update so you don’t have to. Your collections will always be compliant, and you’ll always know about anything that affects your business before it becomes a problem.
Still not sure about switching?
We do all the heavy lifting, and handle your entire transition seamlessly through a hassle-free, fully managed bulk migration process that keeps your active customer payments completely uninterrupted.
There’s no need to ask customers to re-sign their mandates, and no disruption to your cash flow.
How to switch Direct Debit provider
Book a call
Call us or fill in a contact form and a member of our team will get back to you on the same day. We’ll ask about your current set-up, your volumes and your timeline. This will enable us to give you an honest assessment of what the migration involves.
We set up your account
Once you’re ready to go, we create your new bureau or managed account. This includes completing any compliance checks required by Bacs. We’ll guide you through what’s needed and make it as straightforward as possible.
Our migration experts handle the paperwork
We submit the bulk change request to Bacs, manage the mandate migration and handle all the technical elements of moving your Direct Debit customers across. You won’t need to ask your customers to do anything.
What’s involved?
Migration FAQs
Ready to make the switch?
Talk to one of our Direct Debit specialists today. We’ll answer your questions, walk you through the process and make sure switching to London & Zurich is as straightforward as it should be.