Direct Debit for Corporate & Enterprise
London & Zurich handles enterprise-scale Direct Debit with the same personal accountability you’d expect from a much smaller team.
High-volume collections shouldn’t mean high-volume headaches
At enterprise scale, the stakes are significantly higher. We’ve seen first-hand the complexities that come with collecting payments at scale: disconnected systems, unforgiving Bacs submission deadlines, regulatory requirements that evolve every few years, and the ongoing pressure to reduce administrative burden without sacrificing control, compliance or visibility.
These are the challenges we’ve spent the last thirty years helping organisations overcome. For businesses collecting hundreds of thousands — or millions — of pounds each month, we provide the infrastructure, expertise and dedicated support needed to keep collections running smoothly, reliably and without interruption.
Built for the demands of larger organisations
Every feature of the London & Zurich platform is designed with scale in mind.
Benefits
Dedicated account management
You’ll have a named account manager who understands your business from day one. Not a generic support queue. A specific person, with full context, who picks up the phone.
Seamless API integration
Our platform connects directly with your existing financial software and ERP systems, so collections are automated end-to-end. No manual data entry, no duplication, no delays.
Bulk change support & mandate management
Managing thousands of mandates means changes happen constantly. We handle bulk amendments, cancellations and ADDACS notifications efficiently – with full audit trails and reporting throughout.
Business continuity & resilience
Our infrastructure operates at 99.99% uptime SLA. If your own systems are ever disrupted – fire, power outage, network failure – our off-site, fully backed-up platform keeps your collections running without interruption.
Case Study
How we keep Templeton's cash flow on tap
Discover how Templeton manage and collect £3.25m of revenue weekly and monthly, on time every time.
Secure, compliant collections
Data Security
Our systems and infrastructure prioritise security at every level, both digital and physical. Our systems ensure segregation of SUNs and funds, and we operate secured, ring-fenced client accounts. All data is stored on servers only in UK, with backup systems in a different location to prevent any kind of failure, breach or damage affecting your Direct Debit collections.
We also have precautions at our premises to prevent any security breaches. Intruder detection and prevention systems have been installed, including CCTV, and nobody can enter our offices without a photo ID. We also operate a clear desk policy to completely close the loop on any kind of physical breach.
Compliance
We are subject to the Bacs Approved Bureau Scheme, so we undergo a regular inspection process to ensure we meet all professional standards set out by the government and official industry bodies.
Resilience
A key feature of our solution is resilient high availability, so should a service fail, an alternate service instance will take over. Our infrastructure will scale automatically (within bounds) to deal with peaks in customer demand, and our service uptime SLA is minimum 99.99%.
Integration
No matter what your business, or which financial software you use, we aim to provide you with a payment platform featuring excellent functionality and ease of use, making it as simple as possible for your clients or customers to pay you.
Customised service and personal approach
No two businesses are exactly alike, and we pride ourselves in tailoring our systems to work in the best possible way for your company. We strive to provide great customer service and offer extensive support over the phone, making sure you can get help and advice when you need it.
Our longevity
Not many other payment gateway or Direct Debit companies have been around as long as we have. Operating in this business for the last two decades has allowed us to build up a huge amount of credibility, experience, expertise and goodwill.
Streamlining your Direct Debit collections
While you may already have a Service User Number (SUN), obtaining and managing one can be time-consuming, involving lengthy applications, extensive administration, and ongoing reliance on legacy banking systems.
As a Bacs Approved Bureau, London & Zurich can process Direct Debit transactions on your behalf, even if you have your own SUN. Funds are still paid directly into your bank account, and you retain your existing bank sponsorship. Our platform integrates with your financial software to automate collections, submit files to Bacs, and provide prompt reporting on payments and any issues, helping to reduce administration and improve efficiency.
Keeping your business running in a crisis
Even if your business is affected by a power outage, network failure, lost Bacs Smartcard or other disruption, our fully backed-up, off-site systems keep your Direct Debit collections running and your cash flow protected.
We combine enterprise-grade processing with responsive, personal support, giving you a reliable platform for managing Direct Debit collections with confidence.
Don’t have a SUN? We can arrange one through our sponsor bank and manage your Direct Debits on your behalf.
FAQs
Payment Solutions
More from L&Z
Make collecting payments simpler, more efficient, and more predictable. Our team will support you throughout implementation, helping you streamline processes, reduce manual effort, and improve collection performance from day one.
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Ready to make Direct Debit work harder for your business?
We understand that adopting a new payment method or switching Direct Debit provider can feel daunting,
but our expert team is here to guide you every step of the way.
Whether you’re new to Direct Debits, switching providers or looking to get more from your existing setup – we’re here to help.