Working with your sector

Care Industry

Collecting large recurring sums at scale requires a lot of time and resources. More and more care business owners are approaching us about streamlining their collections process, freeing them up to look after people.

Whether you are a care agency, a large or small residential care-home, or a day nursery, our Direct Debit and card payment platforms allow you to accept payments to suit your business. We have relationships with a range of care providers using our software to bring faster, easier collections and improved cash flow.

payments
The best time to collect payment is as soon as your clients’ funding is available. Our service enables you and your customer to manage fees smoothly.

How we work with you

Over the last year, we’ve seen a huge growth in payments in this sector due to economic and demographic changes.

As well as the increased demand for care homes and home visits by care staff, there is a rise in holiday kids’ clubs, after-school clubs, nurseries and childminding services. Each of these businesses can benefit from a versatile and efficient Direct Debit and card payment system.

While you will need to arrange regular recurring payments for standard services, you also need to have the ability to vary your collection amounts as your fees and services change, as well as adding extra charges for things like haircuts, transportation, leisure activities or more. Direct Debit provides you with this flexibility.

Customer service is a big priority for us, and we tailor our solution specifically to your requirements. No two businesses are the same, and we’ll go over your needs to see exactly how we can bring benefits to your operation. Our efficient software gives you great functionality and access to data, and we’ll provide you with training and support to get the most out of it.

01

Scalability

One size does not fit all, and we provide a solution that suits your needs, whether you run an care staff agency or a residential home.

02

Variable payments

Client needs and extra services vary from month to month. Our system enables you to adjust the amounts you need to collect.

03

Higher value payments

Many payment facilitators place a low upper limit on the maximum transaction value. We enable you to receive over £3,000 in a single payment.

04

Secure data

As a Bacs Approved Bureau, we adhere to GDPR rules in managing all data, hold Cyber Essentials Plus certification an use measures like Multi-Factor Authentication (MFA) to keep payment data safe.

It's never been easier

Setting up Direct Debit and card payment services through London & Zurich means, as well as getting paid quickly and on time, you enjoy all the other benefits of our service.

We prioritise security and compliance in handling payments and our systems ensure the safe storage and protection of financial, personal, and corporate information.

To keep payment data safe, we use security measures like Multi-Factor Authentication (MFA) and store information exclusively on UK servers. We adhere to GDPR rules in managing all data and our Bacs Approved Bureau status subjects us to regular inspections, ensuring we consistently meet high standards in security, confidentiality, integrity, and service availability. To find out more about security, head over to our dedicated page.

The smooth running of your payment collections is our priority, and your questions, problems and concerns matter to us. We place a great deal of importance on our personal approach to customer service and problem solving, and welcome your feedback. We like to build great relationships with our clients and our team will always be at the end of the phone.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.

Need more information?

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If you would like to speak to us about the services that we provide, arrange a meeting with one of our team.

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Serious about security

We take our responsibility of our client's security very seriously, and make it our top priority.

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