Switching from Access Paysuite to London & Zurich
Make the switch today
Talk to one of our Direct Debit specialists today. We’ll answer your questions, walk you through the process,
and make sure switching to London & Zurich is as straightforward as it should be.
Big provider. Small priority. Sound familiar?
Access Paysuite sits within a large corporate group. That brings a lot of infrastructure – but it can also mean slow response times, generic support and the creeping sense that your account simply isn’t a priority.
At London & Zurich, Direct Debit is all we do. We’re not a division of something bigger. We’re a focused, specialist bureau – and that means every client gets real attention, not a ticket number.
You’ll have a named account manager from day one. Someone who knows your sector, understands the nuances of your setup and is reachable when you need them. Not a helpdesk. Not an automated response. A person who knows your account and wants to see your business succeed.
If you’ve been with Access Paysuite for a while and you’re starting to wonder whether there’s a better fit out there, there probably is.
A named contact who knows your account
From day one, you’ll work with a dedicated account manager – not a shared inbox or a rotating support team. They’ll know your setup, your sector and your business. When something needs sorting, you won’t be starting from scratch every time you call.
Responses that don’t keep you waiting
One of the most common frustrations with large providers is simply getting a timely answer. At London & Zurich, we’re built around being reachable. When you call, someone answers. When you send a message, you hear back quickly. That’s not a promise – it’s how we work.
Specialist knowledge, not a generalised service
Access Paysuite is part of a broader payments group. We do one thing: Direct Debit. That focus means our knowledge runs deep, our processes are built specifically for DD collections and the advice you get is genuinely expert – not a best-effort response from a generalist team.
An intuitive portal your team will enjoy using
Our platform is clean, modern and easy to navigate. Whether you’re processing mandates, monitoring collections or running reports, it does what you need without unnecessary complexity. Your team won’t need a manual to get started.
We take the headache out of Direct Debit management
Still not sure about switching?
We do all the heavy lifting, and handle your entire transition seamlessly through a hassle-free, fully managed bulk migration process that keeps your active customer payments completely uninterrupted.
There’s no need to ask customers to re-sign their mandates, and no disruption to your cash flow.
How to switch Direct Debit provider
Book a call
Call us or fill in a contact form and a member of our team will get back to you on the same day. We’ll ask about your current set-up, your volumes and your timeline. This will enable us to give you an honest assessment of what the migration involves.
We set up your account
Once you’re ready to go, we create your new bureau or managed account. This includes completing any compliance checks required by Bacs. We’ll guide you through what’s needed and make it as straightforward as possible.
Our migration experts handle the paperwork
We submit the bulk change request to Bacs, manage the mandate migration and handle all the technical elements of moving your Direct Debit customers across. You won’t need to ask your customers to do anything.
What’s involved?
Migration FAQs
Ready to make the switch?
Talk to one of our Direct Debit specialists today. We’ll answer your questions, walk you through the process and make sure switching to London & Zurich is as straightforward as it should be.