Switching from GoCardless to London & Zurich
Make the switch today
Talk to one of our Direct Debit specialists today. We’ll answer your questions, walk you through the process,
and make sure switching to London & Zurich is as straightforward as it should be.
Looking for more than an automated platform?
GoCardless is a powerful tool. But for many businesses, that’s all it is – a tool. There’s no named contact, no one who knows your account and, when something goes wrong, no one to call.
At London & Zurich, we do things differently. You’ll have a dedicated account manager from day one. Someone who knows your business, understands your setup and is there when you need them – not just when it’s convenient for us.
We’re Direct Debit specialists. It’s the only thing we do, which means the people you speak to genuinely know their stuff. No call centres. No scripted responses. Just real conversations with people who care whether your collections run smoothly.
If you’ve ever felt like a number rather than a client, you’ll notice the difference immediately.
A person, not a platform
With GoCardless, support means a help centre and a ticket queue. With us, it means a named account manager who knows your account. When something needs sorting, you call us – and someone answers.
Deep Direct Debit expertise
We don’t offer dozens of payment types. We specialise in Direct Debit. That focus means every person on our team has the kind of knowledge that takes years to build. You benefit from all of it.
A day-one-ready platform
Our platform is intuitive and straightforward. Whether you’re setting up a new mandate, checking collection status or running reports, it does exactly what you need it to – without needing a developer.
Full compliance, taken care of
We stay on top of every Bacs rule change so you don’t have to. Your collections will always be compliant, and you’ll always know about anything that affects your business before it becomes a problem.
Still not sure about switching?
We do all the heavy lifting, and handle your entire transition seamlessly through a hassle-free, fully managed bulk migration process that keeps your active customer payments completely uninterrupted.
There’s no need to ask customers to re-sign their mandates, and no disruption to your cash flow.
How to switch Direct Debit provider
Book a call
Call us or fill in a contact form and a member of our team will get back to you on the same day. We’ll ask about your current set-up, your volumes and your timeline. This will enable us to give you an honest assessment of what the migration involves.
We set up your account
Once you’re ready to go, we create your new bureau or managed account. This includes completing any compliance checks required by Bacs. We’ll guide you through what’s needed and make it as straightforward as possible.
Our migration experts handle the paperwork
We submit the bulk change request to Bacs, manage the mandate migration and handle all the technical elements of moving your Direct Debit customers across. You won’t need to ask your customers to do anything.
What’s involved?
Migration FAQs
Ready to make the switch?
Talk to one of our Direct Debit specialists today. We’ll answer your questions, walk you through the process and make sure switching to London & Zurich is as straightforward as it should be.