Direct Debit for Public Sector
From local councils to national bodies, we deliver secure, compliant and fully transparent Direct Debit collections.
We understand what the public sector needs from a payments partner
We’ve partnered with local councils and major public sector organisations across the UK, helping them manage payments with confidence, clarity, and control.
We understand the importance of transparency, accountability, and dependable support. That’s why we provide clear reporting, dedicated account management, and direct access to experienced payment specialists who understand your organisation’s needs.
From our Bacs Approved Bureau status to our responsive service model, everything we do is designed to support robust governance, streamline operations, and give stakeholders the visibility they expect.
Everything you need for secure, reliable payments
From robust security and trusted expertise to flexible integrations and transparent reporting,
we provide the foundations for a reliable payment process.nce.
Why so many choose us
Security
As a Bacs Approved Bureau, we adhere to GDPR rules in managing all data, hold Cyber Essentials Plus certification an use measures like Multi-Factor Authentication (MFA) to keep payment data safe.
Credability
Our history and experience in the customer payments sector, plus our connection to a world-leading software firm, makes us a solid choice for your payments.
Software integration
No matter what kind of infrastructure you have, or which financial software you use, we will work with you on your integration.
Transparency
Our online platform delivers clear reports on all data, showing collections made through every payment channel in one place for fast, effective audits.
Trusted by the Public Sector
The public sector demands high levels of visibility, security and accessibility. London & Zurich’s work with local councils shows their credibility in this respect. They meet those criteria and more
Scalable features to solve any roadblock
Bacs Approved Bureau status. Compliance you can evidence.
We’re a fully accredited Bacs Approved Bureau, subject to regular independent inspection. That means your procurement team can tick the compliance box with confidence. We also hold Cyber Essentials Plus certification and are FCA regulated, so you’re not just taking our word for it.
Full audit visibility in one place
Our portal gives you clear, real-time reporting across every collection, every channel, in one place. Whether you need to run an audit, reconcile accounts or provide data for a quarterly review, it’s all there. Fast, accurate and accessible without chasing anyone.
A named account manager, not a ticket number
Every organisation we work with gets a dedicated account manager. Someone who knows your setup, understands your reporting requirements and is reachable when you need them. No bots, no forms, no runaround.
API integration and system flexibility
No matter what financial or case management software your organisation uses, we’ll work with you on integration. Our API team supports public sector platforms directly, so you’re not left to figure it out alone.
Secure and compliant collections, as standard
We use multi-factor authentication (MFA), 24/7 monitoring and AWS security across our payment portals. All data is stored exclusively on UK servers. We’re fully GDPR compliant and our Bacs Approved Bureau status means we’re regularly inspected against strict standards for security, confidentiality, integrity and service availability.
For public sector organisations with tender or procurement requirements, we’re happy to provide documentation to support your due diligence process.
Payment Solutions
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Ready to add Direct Debit to what you offer?
Let’s talk. Whether you’re at the early stages of exploring a partnership or you know exactly what you need, we’ll give you a straight answer and a clear next step.
No bots, no forms, no runaround. Just an honest conversation with someone who knows Direct Debit inside out.