Utilities

Two decades ago, telecoms and utilities was a significant growth area for London & Zurich. More recently the industry has evolved, and we now integrate with MVNOs and all essential suppliers and systems.

Our long history within this sector means we have developed a deep understanding of its processes and challenges. Whether you’re collecting for energy supplies, phone, broadband, digital television or more, our Direct Debit and card payment facilities will create faster, easier collections and improved cash flow.

How We Work With You

The days of submitting excel sheets to collect payments are long gone. With our cutting edge technology you just need to add your clients’ collection details to your system and the Direct Debit is set up, ready to start processing on the dates and for the amounts agreed.

Renewable energy is a disruptive sector seeing big growth, as are multi-utility supplier companies who bring all of a consumer’s bills under one roof for easy single monthly payments. Every modern business now performs all their transactions online, and the way we work with cutting edge FinTech companies means that hard-copy utility bills are behind us.

Providing great customer service is at the forefront of what we do, and our friendly support team will always be at the end of a phone to help you with any queries and walk you through solutions. Or we would be happy to arrange a meeting for an in-depth consultation about the systems we provide and the positive effects they can have on your business.

Setting up Direct Debit and card payment services through London & Zurich means, as well as receiving monies quickly and on time, you enjoy all the other benefits of our service.

We are a Bacs Approved Bureau, FCA accredited, and are consultants at the Bacs affiliates meetings. We are happy to be involved in decision making and policy development in the payment gateway industry, and accordingly we take our obligations very seriously.

Our security measures ensure all your data and transactions will be safe – we operate a secure portal, firewall, segregation of SUNs and funds, UK-based dual-located servers, and our systems are certified PCI:DSS Level 1 compliant. Of course, there are also the precautions at our offices: intruder detection and prevention systems, CCTV, no entry to our offices without a photo ID, and a clear desk policy to completely prevent any physical data breach.

The smooth running of your payment collections is our priority. We take a genuinely personal approach to customer service and like to build great relationships with our clients. Our support team will always be at the end of the phone to answer questions, solve problems and walk you through any of our systems.

It’s never been easier to set up with London & Zurich. Talk to our friendly support team today and let us know what you need.