Case study : Country Fare
From manual processes to predictable cash flow
As a leading supplier of fresh produce, Country Fare relies on efficient operations, predictable cash flow and strong customer relationships to keep its business moving. However, encouraging customers to adopt Direct Debit and managing alternative payment methods created unnecessary administrative challenges and made financial forecasting more difficult.
Seeking a more streamlined and reliable approach, Country Fare partnered with London & Zurich to simplify payment collection, improve cash flow visibility and support long-term growth.
This case study explores how that partnership has helped the business save time, reduce complexity and scale with confidence.
Country Fare “The portal is convenient, easy and efficient. It has not only saved the team significant administrative time but also helped reduce stress by simplifying day-to-day payment management”
The challenge
Before working with London & Zurich, Country Fare faced a common but critical issue: encouraging new customers to adopt Direct Debit as a payment method. The manual processes required for alternative payment methods created administrative burdens and made it difficult to forecast cash flow accurately—both vital areas for a business operating on tight schedules and perishable goods.
The solution
In 2019, Country Fare began working with London & Zurich, a decision that quickly proved to be a turning point for the business. After reviewing various competitors, it became evident that London & Zurich stood out in terms of industry expertise and service quality.
One of the biggest advantages has been the London & Zurich payment portal, which Country Fare describes as “convenient, easy and efficient.” The portal has not only saved the team significant administrative time but also helped reduce stress by simplifying day-to-day payment management.
The result
With London & Zurich’s expert guidance, Country Fare successfully encouraged more customers to switch to Direct Debit, improving both cash flow and forecasting. This has positioned the business for continued growth.
Today, they process 450 weekly Direct Debits and 350 monthly, with those numbers steadily increasing. The simplicity and reliability of the system have played a major role in scaling operations and maintaining financial health.
Ready to make Direct Debit work harder for your business?
London & Zurich offers a tailored, dependable solution to help your money reach your bank quickly. Talk to us today about our Direct Debit services. No pressure, no jargon – just expert advice from a team that genuinely cares about getting your payments right.
Case studies
More success stories with L&Z
Explore how businesses have streamlined payment operations, improved efficiency, and delivered better customer experiences with L&Z.
Templeton
From manual hassles to smooth collections: Templeton’s transformation with London & Zurich
Caretree
With an integrated Direct Debit service from London & Zurich, Caretree has given its customers peace of mind over payments.
Eden Project
London & Zurich’s Direct Debit solution has transformed the way the Eden Project processes donations and subscriptions.