Case study : Freedom Search
A safe and secure card payment service for a fast-growing digital marketing agency.
Freedom Search is a fast-growing digital marketing agency that helps small and medium-sized businesses improve their online visibility through search engine optimisation (SEO) and WordPress website development. As a company managing recurring client payments across a growing customer base, it needed a reliable payment solution that could support its operations while maintaining customer trust and security.
The challenge
Managing recurring payments at scale
With more than 300 clients relying on its services, Freedom Search required a secure and efficient way to process card payments and manage recurring billing. Customers needed confidence that their payment details were protected, while the business needed to reduce the time and effort spent chasing late payments and managing renewals manually. The existing options on the market were either less cost-effective or lacked the level of confidence and support the company was looking for.
Freedom Search “Thanks to London & Zurich, we can concentrate on providing a quality service to clients without having to worry about late payments. They’ve proven to be an essential partner for our business”
The solution
A trusted payment partner built for SMEs
London & Zurich provided Freedom Search with a secure, user-friendly card payment solution tailored to the needs of a growing SME. From the initial consultation, the team demonstrated a clear understanding of the business’s requirements, offering a straightforward and transparent approach without a hard sales pitch. The solution combined competitive pricing, robust security measures, and a personalised service model, giving Freedom Search confidence that both its business and customers were in safe hands.
The outcome
More time for clients, less time chasing payments
The implementation of London & Zurich’s card payment service delivered significant operational benefits for Freedom Search. Automated and reliable payment processing reduced the administrative burden of managing renewals and chasing overdue payments, saving valuable time and resources. As a result, the team could focus on delivering high-quality SEO and web development services rather than handling payment issues. The secure payment infrastructure also strengthened customer confidence, helping Freedom Search support its continued growth while maintaining excellent service standards.
Neterian London & Zurich care about the security and operational efficiency of my business as much as I do, which means I no longer need to worry about the collection of customer subscriptions.
Ready to make Direct Debit work harder for your business?
London & Zurich offers a tailored, dependable solution to help your money reach your bank quickly. Talk to us today about our Direct Debit services. No pressure, no jargon – just expert advice from a team that genuinely cares about getting your payments right.
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