Case study : Neterian Software Solutions
An automated recurring payment solution for this rapidly growing software company
Neterian is a relatively new company, having started trading in 2012, but the business is growing at a considerable rate.
Neterian is a simple, powerful, online subscription-based software solution, which combines traditional CRM functionality and business intelligence tools to update sales performance and forecasting in real-time via a simple dashboard. Neterian is designed to increase the accuracy, efficiency and visibility of sales tracking data across your business.
The challenge
Scaling payment collection efficiently
Neterian’s subscription model would have meant collecting recurring monthly payments from its customer base manually. This would have involved a huge amount of admin as the business was expected to grow at a rate of knots and it would have been hard enough to process payments from existing customers, let alone the new subscribers they would add each month.
After reviewing the available payment processing options, Neterian selected London & Zurich for its ability to deliver the high level of integration, automation and cost-effectiveness the business required.
Neterian “London & Zurich delivered the level of automation we needed in a streamlined, cost-effective package”
The solution
The ideal Direct Debit solution
Drawing on extensive experience working with IT companies and software providers, London & Zurich implemented a fully compliant and secure payment solution that gave Neterian confidence in its operational foundations. A bespoke API was developed to integrate seamlessly with Neterian’s platform, automating the entire customer sign-up journey, including credit checks, bank account verification and recurring monthly collections.
The outcome
Automation with confidence
London & Zurich developed a bespoke system for Neterian and supported them throughout the deployment process. By ensuring the solution was in place before launch, Neterian was able to onboard and process its first customers automatically, eliminating the need for manual payment chasing and creating a smooth, professional payment experience from day one.
Neterian “London & Zurich care about the security and operational efficiency of my business as much as I do, which means I no longer need to worry about the collection of customer subscriptions”
Ready to make Direct Debit work harder for your business?
London & Zurich offers a tailored, dependable solution to help your money reach your bank quickly. Talk to us today about our Direct Debit services. No pressure, no jargon – just expert advice from a team that genuinely cares about getting your payments right.
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