Case study : Synaxon UK
Buying experts see the value of London & Zurich’s Direct Debit solution.
Synaxon UK is one of the UK’s leading channel services dealer groups, supporting IT and office products resellers through a subscription-based membership model. As its network of members expanded, the organisation required a reliable and scalable way to manage recurring subscription payments while maintaining strong cash flow and reducing administrative overhead.
The challenge
Managing hundreds of recurring payments efficiently
With more than 600 members paying regular subscription fees, collecting payments via Standing Orders created unnecessary administration and limited visibility over cash flow. Despite Direct Debit being the ideal solution for its business model, Synaxon UK initially struggled to secure a service through its bank. The organisation needed a payment solution that would simplify collections, reduce manual credit control tasks, and support both its own operations and those of its growing membership network.
Synaxon UK “London & Zurich understood our needs and provided a solution that ensures that we and our members are freed from the shackles of daily credit control and can be confident about cash flow.””
The solution
A flexible Direct Debit platform built for growth
London & Zurich provided Synaxon UK with a secure Direct Debit solution tailored to its subscription-based model. The platform automated payment collection, giving the organisation greater control over recurring revenue while reducing the burden of managing member payments. The solution also enabled members to benefit from the same Direct Debit capabilities within their own businesses, creating a scalable payment ecosystem that supported efficiency across the wider network.
The outcome
Greater cash flow control and reduced administration
By automating payment collection, Synaxon UK significantly reduced the time and effort spent managing subscriptions and chasing payments. Predictable cash flow enabled the organisation to focus on delivering value to its members rather than handling payment administration. Members also benefited from improved payment management, helping them strengthen customer relationships and reduce credit control workloads. As adoption of the platform continues to grow, London & Zurich’s Direct Debit solution remains a key part of Synaxon UK’s strategy to support an expanding membership community and future business growth.
Synaxon UK “London & Zurich provided a solution that ensures that we and our members are freed from the shackles of daily credit control and can be confident about cash flow”
Ready to make Direct Debit work harder for your business?
London & Zurich offers a tailored, dependable solution to help your money reach your bank quickly. Talk to us today about our Direct Debit services. No pressure, no jargon – just expert advice from a team that genuinely cares about getting your payments right.
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